Limited-time free standard installation offer available only to new Viasat Internet customers. Offer requires credit qualification. Installation fees apply to those with lower credit ratings. Free standard installation offer is not available in all areas.
The price lock guarantee applies only to the standard monthly internet service fee and monthly equipment lease fee (in each case, before any promotional discounts) and excludes all taxes and surcharges.
No long-term contract option requires a $300.00 No Long-Term Contract fee.
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We have several Viasat internet services available, depending on where you live.
Depending on the type of connection available to you, you may have data caps that restrict how much you can stream. Here are the requirements for streaming:
The FCC states you need a minimum download speed of 0.7 Mbps for standard streaming videos, 1.5 Mbps for streaming feature movies, and 4Mbps for HD-quality.
Amazon Prime Video requires 900 Kbps for Standard Definition (SD) and 3.5 Mbps for High Definition (HD) videos.
Netflix recommends 3 Mbps for SD quality, 5 Mbps for HD, and 25 Mbps for Ultra HD.
Hulu's minimum SD and HD internet speed requirements are 1.5Mbps for SD, 3 Mbps for 720p HD, 6 Mbps for 1080p HD, and 13 Mbps for 4k Ultra HD.
Yes. You can use your own, or get the new Viasat WiFi Modem with built-in Wi-Fi when you order Viasat Internet.
If you don’t have the Viasat WiFi Modem or would prefer to use a different router, any modern router will work with Viasat. A wireless router will allow you to create a home network with your Viasat service. This will let you share the service wirelessly with your computer and other devices, such as tablets and smart phones.
Yes. In fact, we offer Viasat Voice, which is optimized specifically for our network and includes unlimited local and long-distance calling in the U.S. and Canada.
Other VoIP services usually work fine with Viasat, but you’ll likely see better results with Viasat Voice. Plus, with Viasat Voice, calls don’t count toward your data allowance as they would with other VoIP services.
A certified professional technician installs equipment and activates the Viasat Internet service at your chosen location. The satellite mini-dish is about 30 inches wide x 28 inches high and can be easily mounted on a roof, outside wall or in the ground. A cable from the dish connects to the modem which connects to your computer via a short cable. Installations typically take 2-3 hours.
The Viasat dish is governed by the FCC Over-the-Air Reception Devices Rule. This means it has the same classification as other residential dishes - such as satellite television dishes - and can be mounted on your home. However, you should still check with your landlord or HOA for specific rules and covenants that may prevent or limit dish installations.
Yes. If you disconnect your service before the end of your 24-month minimum service term, you may be charged an early termination fee (ETF) of $15 for every month remaining on the contract.
For example, if you were to cancel service after 10 months of your 24-month contract: 14 months remaining on the contract x $15 = an ETF of $210.
The reason older versions of satellite Internet service were slow had more to do with the technology available at the time than latency. Viasat incorporates ground breaking web acceleration technology, which dramatically speeds up page-load times, minimizing the effect of latency. So in addition to the much higher speeds enabled by our high capacity satellite, you will experience a much faster, more responsive web browsing experience.
If you want to watch all your basic cable channels on your television, Contour TV is the cable package for you. Contour TV starts with a great channel lineup including local broadcast channels, ESPN, Disney, Discovery, History, A&E, TNT, HGTV & more, plus gives you the flexibility to pick and choose any additional channel paks you may want to add to your cable service the future. It's the best of both worlds -- get your basic cable channels, with room to grow.
Your Cox TV Channel lineup is available online here or on our Contour TV app for Android and Apple devices.
Yes, with Contour TV you can add your favorite premium channels (HBO, STARZ, Cinemax, SHOWTIME) and channel paks including sports, movie, entertainment, news and Latino channels. TV Starter only supports a limited basic cable lineup, so additional channels cannot be added.
Streaming TV is available for most of your channels and favorite TV shows inside and outside of your home when you use the Contour app and have an Internet connection. Learn more about the Contour app, including how to download the mobile app and watch TV using your web browser, here. Plus, enjoy free access to TV Everywhere network apps for channels you subscribe to.
Cox does not sell digital receivers. If you already own a digital TV receiver, we lease CableCARDs that work with certified compatible CableCard retail devices, like TiVo. It's the perfect solution to provide you with the cable TV experience you are looking for without the added charges of renting equipment you've already invested in.
No, On Demand does not count towards your Internet data plan usage. Here are a list of Cox-provided services that do not count towards your monthly internet data plan:
Watching live or On Demand content via the Contour app
Watching On Demand content via a Cox HD receiver or Cox DVR
Watching Cox On Demand for TiVo
Cox Digital Telephone services
Cox Homelife services
What features come with the new bundled Contour TV experience?
By bundling your Contour TV with Internet Preferred 100 or higher, you unlock great features. With an innovative on-screen guide, Smart Search, voice remote control, up to 1,000 hours of DVR storage and much more, the new Contour is a TV service to experience – not just watch. Find your favorite shows and channels quickly by speaking into your remote control. Plus, with our unparalleled high-speed Internet, it's a bundle package you don't want to miss out on. Learn more by exploring the Cox Contour experience.
Yes! If you already own a digital receiver, we lease CableCARDs that work with certified compatible CableCard retail devices, like TiVo. It's the perfect solution to provide you with the cable experience you are looking for without the added charges of renting equipment you've already invested in.
Instant TV access allows you to stream all your out of home TV channels and shows ahead of your scheduled installation date. After your order is complete, simply register for your Cox My Account and download the Contour TV App from the Google Play Store or Apple App Store to your devices. Use your account to stream great entertainment while you wait. In addition to the Contour TV App, you also have the option of Watching TV Online or watching TV via the many TV Network Apps available in your channel lineup.
Cox now offers the Wireless 4K Contour Stream Player which includes all of the great Contour features with the flexibility to place your TV anywhere; no cable outlet needed. A Panoramic Wifi Gateway from Cox is required; other restrictions may apply.
All Cox phone and Internet bundles feature the Telephone Premier service, which includes unlimited nationwide calling and unlimited international calling to landlines in Mexico and Canada. Internet speeds range from 30 Mbps to 1 Gigabit, where available. Get the best of both worlds by combining phone and internet options with Cox.
Cox offers a wide range of Internet speeds and Contour TV options to suit the unique needs of your household. Combine TV and Internet options into the best package for your needs.
In most cases bundling services saves consumers money by giving them access to options at much less than individual package costs. By combining TV, Internet, Phone and even Home Security and Automation, you can take advantage of better prices as well as having one company service all of your digital needs.
Instant TV access allows you to stream all your out of homeTV channels and shows ahead of your scheduled installation date. After your order is complete, simply register for your Cox My Account and download the Contour TV App from the Google PlayStore or Apple App Store to your devices. Use your account to stream great entertainment while you wait. In addition to the Contour TV App, you also have the option of Watching TV Online or watching TV via the many TV NetworkApps available in your channel lineup.