The ultimate Frontier Internet review

Fezile Biyela
Internet Provider Comparisons

If you're considering Frontier internet but are confused about who they are and what it actually is, don't worry - we're here to help!

In this article, we're taking a deep dive into Frontier as an internet provider and, more specifically, looking at their fiber internet plans. We'll also give you an upfront and honest review so you know what you're in for with this provider. Spoiler alert: They offer some of the fastest fiber internet speeds around. So expect good things! But first, let's introduce you to Frontier, previously known as Frontier Fios.

The history of this internet provider

As of late 2020, Frontier Fios has renamed itself Frontier. While this change affects the TV and internet service provider's branding, it does not change its services. So, if you were a customer of Frontier Fios, you can rest assured that you'll continue to receive the same great service under the new name.

Frontier Fios was originally a TV and internet service provider that used fiber optic technology to deliver its services. However, in late 2020, the company dropped the "Fios" from its name and is now simply known as Frontier.

Is Frontier FiOS the same as Frontier? Why did Frontier Communications rebrand it?

The short answer to the first question is yes. In late 2020, Frontier Communications rebranded its Frontier Fios internet, TV, and home security services to Frontier FiberOptic to reflect better the company’s commitment to providing high-speed fiber optic internet to its customers. The rebrand was just that - a rebrand. The fast and reliable internet, TV and home security services still remain high-quality and a great choice for anyone looking.

What services does Frontier Internet offer?

Frontier offers a variety of TV, internet, and home security services to its customers. They also offer around-the-clock tech support for customers who need it, uncapped data and no overage charges and transparent, no-surprises pricing. When you sign up for Frontier Internet, you're in for super-fast fiber optic speed, super secure home security and hot-in-demand entertainment with their TV plans.

Everything to know about Frontier internet plans: Frontier internet speed, data caps, pricing, and internet availability

The good news is that Frontier offers a variety of internet plans with different speeds, data caps, and prices. This means that practically everyone can get something that fits their lifestyle - whether you're using the internet to scroll through social media, do some research on the web or stream movies and TV shows.

So here's everything you need to know about Frontier internet plans:

Internet speed

Frontier internet plans start at 12 Mbps and go up to 940 Mbps. That's ultra-fast internet speed that will allow you the best internet experience without any buffering or interruptions. It's important to note that download and upload speeds vary depending on the internet plan you choose. That said, remember to check what's what before signing up for an internet plan.

Data cap

Frontier does not have a data cap on any of its internet plans. This means you can download and upload to your heart's content without having to pay any extra fees or incur extra charges. Frontier also does not slow down your speeds which is a win for anyone who enjoys good, consistent internet.


So, how much does a Frontier internet plan cost? Well, that depends on many factors, including your location and internet service type. While Frontier has a prime focus on fiber optic, they also provide DSL internet service.

Frontier's fiber internet plans start at around $49.99 per month and go up to about $150.00 per month, and their DSL plans are between around $34.99 and $44.99. Higher speed plans cost more per month.


Frontier is one of the country's largest ISPs, with a footprint in over 25 states. With both fiber optic and DSL available, they're able to provide home internet to more people with different needs.

Additional fees

Frontier used to charge a $10 fee for router rental regardless of whether or not a customer owned their own. They've since dropped that charge, but you'll most likely still have to pay a fee for installation and activation.

What’s the difference between Frontier Fios and Frontier DSL?

Frontier Fios is a fiber optic internet service that offers speeds up to 940 Mbps. Frontier DSL is a digital subscriber line service that offers speeds up to 100 Mbps.

Both services are offered by Frontier Communications. However, Frontier Fios is generally faster and more expensive than Frontier DSL.

If you’re looking for fast internet speeds, Frontier Fios is the better option. However, if you’re on a budget, Frontier DSL may be a better choice.

Final thoughts on Frontier Internet

Frontier fiber optic plans are a great choice for families and households with multiple devices. Because there is no data cap, you won’t have to worry about exceeding your monthly data limit, and internet is available to use anytime you need.

The only downside of Frontier fiber is that it’s not available in all states. But you can check if their DSL plans are available in your area. This internet service provider offers some of the best internet in the country, and they're definitely worth looking into if you want fast, reliable internet connection.

Everything Frontier TV and video service: channels, add-ons and contracts

Frontier TV offers entertainment for the whole family. With Frontier TV, you can watch Live TV channels, browse TV Listings, rent and watch On Demand content anywhere and everywhere.

Get access to 100+ live TV channels, including national sports, news and entertainment. From traditional cable to YouTube TV and DIRECTV, they've got your entertainment sorted. They've got plans starting from $64.99 and contract-free options for those who want a month-by-month system and the freedom to cancel at any time.  

Here’s a list of some of the channels that are available:

  • ESPN
  • CNN
  • Fox News
  • HGTV
  • TNT
  • TBS
  • AMC
  • The CW

To see the full list of channels available in your area, visit HomeLinkd.

Frontier Customer service: contact numbers, how to set up an account and customer reviews

Frontier offers many ways to contact their customer service department, including by phone and live chat.


Technical support:


Mon-Sun: 9:00 a.m.-1:00 a.m. ET

Live chat:

How to set up a Frontier account: Online, by phone or in person

Online: To set up your account online, visit the Frontier website and click on the “Create an Account” link. You will need to provide your name, address, and contact information.

By phone: To set up your account by phone, call 1-800-921-8101 and follow the prompts.

In-person: To set up your account in person, visit a Frontier store or authorized retailer. You will need to provide your name, address, and contact information.

Customer reviews of Frontier

Overall, customer reviews of Frontier are mixed. Some customers report positive experiences with the company’s customer service and prices. However, other customers have had negative experiences with Frontier’s billing and service outages.

If you’re considering signing up for Frontier service, be sure to do your research and read customer reviews to get a better idea of what to expect.

Frontier vs. Comcast: Which is better?

Frontier and Comcast are two of the largest internet service providers in the United States.

Both companies offer a variety of internet, TV, and home security plans. However, there are some key differences between the two companies.

Comcast is generally more expensive than Frontier. However, Comcast offers a wider selection of TV channels and faster internet speeds.

If you’re looking for a cheaper option that gets the job done, Frontier is the better choice.

Frontier and Verizon Fios: Which fiber internet plan is better?

It's useful to compare Frontier to Verizon because they are both leading in fiber internet service — this being one of the fastest internet types on the market. Understandably then, it's a competitive space.

Frontier and Verizon Fios are both fiber optic internet service providers. They both offer fast internet speeds and a variety of TV and home security plans.

So, which is better? The answer depends on your needs and budget. Frontier fiber internet plans are generally cheaper than Verizon Fios, but Verizon Fios offers a wider selection of TV channels.

If you’re looking for the cheapest option, Frontier doesn't charge as much as Verizon for a wide selection of TV channels and fast internet speeds.

Get Frontier home internet deals with HomeLinkd

If you work from home, need high-speed internet for gaming or just use the internet for entertainment, a basic internet plan just won't cut it. Frontier's fiber plans offer lightning-fast internet for your home while charging way less than other leading providers.

In this article, we've looked at the ins and outs of Frontier fiber, giving our internet review and jumped into their TV service as well.

Want to stay in the loop on all things home internet, TV and security? On our blog, we publish posts about how to get faster speeds, expand on fiber service, talk about DSL internet and help you find TV, internet and home security available in your service area.

HomeLinkd brings you the latest information about internet offers, TV plans and security options so you don't have to worry about researching.

Written by:
Fezile Biyela
Digital Writer

Hi, I’m Fez. A chai-drinking, worship-singing, and words-loving copywriter. I’m a digital native obsessed with staying connected with the world around me. That’s why you’re seeing me here – helping you stay connected. Happy reading!

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